Build team character according to the ideology of the hotel so that positive culture of the company will be formed. Provide the best service in hospitality, care, and cleanliness for hotel guests. Prioritize guests to gain loyalty through personal recognition, needs anticipation, flexibility, and evaluation process so that guests always feel as if they are at home.


Provide best hospitality and comfort, able to become the number one choice hotel for Shakti Hotel guests to spend time during visits in Bandung.